Communication strategies in dementia that work

There are several effective communication strategies that have shown promise in managing dementia symptoms:

  1. Use simple, clear language and short sentences. Speak slowly and calmly. Avoid complex words or phrases that may confuse the person.
  2. Ask one question at a time and provide simple choices rather than open-ended questions. For example, ”Would you like to wear the blue shirt or the red shirt?”
  3. Make eye contact, call the person by name, and use nonverbal cues like gentle touch if appropriate. This helps gain their attention and make them feel valued.
  4. Listen patiently and give them time to respond. Don’t interrupt or rush their responses. Repeat or rephrase if needed.
  5. Minimize distractions like TV or radio noise. Ensure proper lighting and that hearing aids/glasses are used if needed.
  6. Use visual aids like gestures, pictures, or a written daily schedule to supplement verbal communication.
  7. Focus on their emotions rather than facts. Respond with affection, reassurance and validation of their feelings.
  8. Don’t argue or correct. Go with their reality. Redirect the conversation if they become upset or anxious.
  9. Reminisce about the past as this utilizes longer-term memories better preserved in dementia.
  10. Maintain a calm, positive attitude and your sense of humor. Don’t take behaviors personally.

Research shows using these patient communication techniques can reduce agitation and distress while facilitating more meaningful interactions for those with dementia.

Sources:
Communication – Alzheimer’s Association
Ten Tips for Communicating with a Person with Dementia
Tips for communicating with a person with dementia
Communicating with someone with dementia – NHS
Communication Strategies in Dementia Care – Alzheimer’s Association

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